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Terms & Conditions

Last updated: September 18, 2025

 

Welcome to The Coconut Tree Company (“we,” “us,” or “our”). By accessing or using [yourdomain.com] (the “Site”) and our services, you agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the Site.

 

 

1) About Us & Contact

 

The Site is operated by [Company Legal Name], located at [Address].

Questions? Email [support@yourdomain.com].

 

 

2) Eligibility & Account

 

  • You must be 18+ to make purchases.

  • You’re responsible for keeping your account credentials secure and for all activity under your account.

 

 

3) Orders & Availability

 

  • Placing an order is an offer to buy. We may accept or reject any order (e.g., product availability, errors, suspected fraud).

  • We may limit quantities per order, per person, or per address.

 

 

4) Pricing, Payments & Promotions

 

  • Prices are shown in [currency] and may change without notice.

  • We accept [Stripe/PayPal/Credit Cards]. By submitting payment, you authorize us (or our processor) to charge the full amount.

  • Promotions/coupons are single-use, non-transferable, and may not be combined unless stated.

 

 

5) Product Info & Allergens

 

  • We do our best to display product information accurately; minor variations (e.g., color/size due to handmade processes) may occur.

  • Allergen Notice: [e.g., Contains coconut. May contain traces of tree nuts and other allergens.] Please review labels and contact us with questions before purchasing.

 

 

6) Shipping, Risk & International Orders

 

  • We ship to [regions/countries] via [carriers]. Estimated delivery times are not guaranteed.

  • Risk of loss passes to you when we hand the order to the carrier.

  • International orders: you are responsible for duties, taxes, and customs fees. Orders delayed or held by customs are outside our control.

  • Warm-weather advisory (if applicable): Chocolate/confections may be heat-sensitive. We’re not liable for melting or temperature damage once shipped. Consider expedited/insulated options if offered.

 

 

7) Returns, Replacements & Refunds

 

  • Because our goods are edible/consumable, returns are generally not accepted for safety reasons.

  • If your order arrives damaged, incorrect, or defective, contact us at [support@yourdomain.com] within [7] days of delivery with your order number and photos. Where verified, we may offer a replacement, store credit, or refund at our discretion.

 

 

8) Acceptable Use

 

You agree not to:

 

  • Break any laws or infringe third-party rights.

  • Interfere with the Site’s security or functionality.

  • Use bots/scrapers or attempt to reverse engineer the Site.

  • Upload or transmit harmful code.

 

 

9) Intellectual Property

 

All content on the Site (text, graphics, logos, photos, videos, product names) is owned by or licensed to us and protected by law. You may not use our content without prior written permission.

 

 

10) User Content (Reviews, Photos, etc.)

 

If you submit reviews or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for marketing and operational purposes. You represent you own or have rights to everything you submit and that it’s truthful and lawful.

 

 

11) Third-Party Links & Services

 

The Site may link to third-party websites or services (e.g., payment processors). We’re not responsible for their content or policies. Please review their terms and privacy notices.

 

 

12) Disclaimer of Warranties

 

The Site and products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties (express or implied), including merchantability, fitness for a particular purpose, and non-infringement.

 

 

13) Limitation of Liability

 

To the fullest extent permitted by law, we (and our directors, officers, employees, and affiliates) are not liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim related to the Site or products shall not exceed the amount you paid to us for the order at issue.

 

 

14) Indemnification

 

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use of the Site, violation of these Terms, or infringement of any rights.

 

 

15) Changes to the Site or Terms

 

We may change or discontinue any part of the Site at any time. We may update these Terms from time to time; the “Last updated” date reflects the latest version. Continued use of the Site after changes means you accept the updated Terms.

 

 

16) Governing Law & Disputes

 

These Terms are governed by the laws of Guam (USA), without regard to conflict-of-laws rules. Disputes shall be resolved in the courts located in [Hagåtña, Guam], and you consent to their jurisdiction.

 

 

17) Severability & Entire Agreement

 

If any provision of these Terms is unenforceable, the remaining provisions stay in effect. These Terms, together with our Privacy Policy, form the entire agreement between you and us regarding the Site.

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